complete an analysis on the Lenscrafters case, management homework

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This
assignment requires student complete an analysis of the LensCrafters case from
Chapter 6 of the text.

Write
a six to seven (6-7) page paper in which you:

  1. Evaluate
    LensCrafters’ operations strategy and explain how the organization seeks
    to gain a competitive advantage in terms of sustainability.
  2. Analyze how
    operation management activities affect the customer experience. Select two
    (2) operation management challenges and provide the solutions for
    confronting them.
  3. Examine
    LensCrafters’ value chain and evaluate its effectiveness to operations in
    terms of quality, value creation, and customer satisfaction.
  4. Determine the
    different types of performance measurements that can be used to measure LensCrafters’
    service-delivery system design. Select at least two (2) types that can be
    applied and provide justifications for the selection.
  5. Examine the different
    types of technologies applied to LensCrafters’ service operations and evaluate
    how the technologies strengthen the value chain.
  6. Use at least
    three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality
    resources.

Your
assignment must follow these formatting requirements:

  • Be typed, double
    spaced, using Times New Roman font (size 12), with one-inch margins on all
    sides; citations and references must follow APA or school-specific format.
    Check with your professor for any additional instructions.
  • Include a cover
    page containing the title of the assignment, the student’s name, the
    professor’s name, the course title, and the date. The cover page and the
    reference page are not included in the required assignment page length.

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