How would you characterize your own active listening skills? What are some specific areas you wish to improve in when it comes to being an active listener?

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One of the most crucial skills to have as an effective leader is good
communication. To develop greater leadership skills, one must
personally develop.

Read the Personal Communication chapter in Developing Nonprofit and Human Service Leaders (Watson & Hoefer, 2014). The chapter discusses the importance of three fundamental topics:

  • Active listening
  • Management of emotions
  • Delivering memorable messages

As you read this chapter, reflect on the following:

  1. How
    would you characterize your own active listening skills? What are some
    specific areas you wish to improve in when it comes to being an active
    listener?
  2. What areas of emotional management would you like to improve? How do you think this will help you as a leader?
  3. How
    might storytelling be beneficial to you in a leadership role? What are
    some ways you can improve your own delivery of important information to
    ensure comprehension?
  4. Of the three areas discussed, which do you feel is most valuable to a leader? Why?

Include
your answer to each numbered question in a Word document. The focus for
this assignment is on the quality of your answers, not how they are
formatted.

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