I have a resit assignment for business process and systems. I can provide you with the previous work in which I got 30/100. i can provide the teachers feedback and other helping material also.

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I have a resit assignment for business process and systems. I can provide you with the previous work in which I got 30/100. I can provide the teachers feedback and other helping material also. please do according to the teacher’s feedback and have a look through the original work submitted.

I have a resit assignment for business process and systems. I can provide you with the previous work in which I got 30/100. i can provide the teachers feedback and other helping material also.
Hamza see the previous feedback at the bottom. Your assignment does not fully follow the assignment brief. New Submission: 30% This assignment still has the same problems as before, you have to act on the feedback provided. You should follow the assignment brief. This is what is required: Part one:  You have discussed strategy management of Primark not the Operation Management components which are essential. The work requires to discuss how they are offering these low prices to the customer. You should also discuss what they are not doing comparing to sector and support this with relevant theories and operation models. What is your solution and what are the costs to implement this solution? Part one is descriptive and should be discussed in context of the operation models taught on the course. Part two: Rich Picture should include the customer going to the store and the new solution. What you presented is not the rich picture. Rood definition should include – include the new solution and how it is benefiting customer and Primark. Part two should also have Business Process Plans for the existing system and the new solution (See lecture 4 and 5). Part Three: There is some evidence of discussing the role of the manager. Work should include: 1.       This part should concentrate on the new solution only as discussed in part one and two. 2.       Analyse the resources required and costs for implementing the new process (“TO BE” Business Process Plan). 3.       Support your discussions with Performance Model, management of change etc. Balanced Scorecard: 4.       Balanced Scorecard is to measure the post implementation performance for the new process only. 5.       Create Table for each prospective. Under each table use the words to support your data, reference for the sources etc. See the assignment brief, follow the tips. Part one should include: ·        Why are you using Soft Systems Methodology (SSM) to solve the problem – you have discussed this in your assignment  ·        What is Primark doing good for the customer (how are they creating value for the customer) i.e. how are they keeping prices low, where are they buying fresh goods from and what is the purpose of the middle aisle.  – You have made start on this but require supporting reference. ·        Compare and contrast what Primark is not doing good compare to the sector. Your research should find the gaps (use GAP model and retail model). ·        You should use these gaps to decide and recommend new solutions.  Discuss the solutions including costing and resources.  Choose one solution to take to part two. Use Lecture notes for Week 2, 3, 4, 5 to complete part two. Use lecture notes for week 1, 8 and 9 for part three. For the resit you can rework the assignment, when you completed part one arrange meeting with me for feedback. Study the tips in the assignment: This assignment is about Operation Management and processes.  The outcome from the research is your solution. The supporting theories are from operation prospective and practical resources are from articles on Primark, Primark’s annual reports and their website. Where to start your assignment: 1 Brief statement why you are using SSM 2: Start with brief discussion on essential Components of Business Operation Management 3. How Primark UK is creating value for customers and what are their models to create this value (discuss in the context of the operations theories). 4. You are trying to find the gaps between Primark UK and other fashion retailers. (read the articles on Moodle to support your assignment 01-03-2012-ART-Supermarket Article-steeneken-Ackley 111226 05-06-2014-ART-CompleteModeloftheMulti-ChannelSupermarketBus-Ackerly-vanMeertenSteeneken-1 5 Your solutions to fill these gaps (see notes above). 6 The Parcel Conundrum depending on your solution – issues with delivering to the door. BBC News – The parcel conundrum www.bbc.co.uk/news/magazine-18709348 Read this Notes to support assignment part one – September 2020 File Business Process and Systems: Primark UK Table of Contents Part 1 5 1.Soft Systems Methodology (SSM) 5 2.Business Operations Management 5 3.What Primark UK are good at doing in their current operation strategy comparing to the sector. 5 4.Primark UK: Creating value for customers 5 How the business creates value for the customer. 5 5.Primark UK: Competitive deficiency & Solutions 5 1.What the industry is doing, and Primark isn’t 5 2.Further constraints 5 6.Solutions for the problems 5 7.The Parcel Conundrum depending on your solution – issues with delivering to the door. 6 References 8 Part 1 Soft Systems Methodology (SSM) Briefly discuss why you are using MSS to analyse the problem Business Operations Management What are the key functions of their operation management? What Primark UK are good at doing in their current operation strategy comparing to the sector. Fashion selection? How the stores operate? What type of customer they are aiming at? Etc. Primark UK: Creating value for customers How the business creates value for the customer. How Primark UK is creating value for customers and what are their models to create this value (discuss in the context of the operations theories). How they keep prices low? What is their relationship with their manufacturers? Etc. Primark UK: Competitive deficiency & Solutions What the industry is doing, and Primark isn’t You are trying to find the gaps between Primark UK and other fashion retailers. Further constraints Solutions for the problems Your solutions to fill these gaps found in 6. Justify why this solution is workable. Discuss should Primark operate this central warehouses or decentralized from the store. Do some estimated cost analysis. Etc. The Parcel Conundrum depending on your solution – issues with delivering to the door. Discuss how the delivery to door will work and the implication of cost and environment. Part Two: 1. Rich Picture Draw Rich picture by hand, it should include how customer shops in store and the problem they face. See lecture two and three. It should also include your new solution customer shopping online and delivery of goods to the door 2. Root Definition Statement is three part i.e. primark implementing new solution, how customer benefits and what are the benefits to the business. 3. CATWOE “AS IS” business process plan – see lecture 4 and 5. “TO BE” business process plan – this is based on your new solution. Part three can only have value if you have “TO BE” business process plan. Part Three 1. About six hundred words – see the assignment requirement Balanced Scorecard in four tables. See lecture on BSC . References ABF (2020). ABF Annual Report 2020. [online] www.abf.co.uk. 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Previous Feedback mark awarded 30% This is research  is based on operation strategy change to increase or capture the online share of the market. You have jumped straight into Primark should develop online platform, how did you come to this decision. You have recognised  some of the issues  in part but they require structuring. Please follow the assignment brief: First discuss what Primark is good at comparing to sector, and the create value for the customer (see assignment brief for example of model to apply). Secondly compare and discuss what they are not doing which the other business in the sector are. Use retail model and GAP model to find out the gap.  Use this gap to develop your solution. If Primark is to develop online system as you suggested should discuss which system should Primark deploy, centralised or decentralised system? you should also research and analyse the cost for the new system. Rich Picture should illustrate the problem customer face shopping in the store and the new solution shopping online. It is not clear what you are stating in your Root Definition, it should be precise statement listing the changes in the context of XYZ.  CATWOE is to test the Root Definition and your presentation does not relate to  the Rich Picture or the Root definition. The course is Business Process and Systems and you have not included any Business Process Plans. Part three should cover: Work should include: 1.       This part should concentrate on the new solution only as discussed in part one and two. 2.       Analyse the resources required and costs for implementing the new process (“TO BE” Business Process Plan). 3.       Support your discussions with Performance Model, management of change etc. Balanced Scorecard: 4.       Balanced Scorecard is to measure the post implementation performance for the new process only. 5.       Create Table for each prospective. Under each table use the words to support your data, reference for the sources etc. See the assignment brief, follow the tips.
I have a resit assignment for business process and systems. I can provide you with the previous work in which I got 30/100. i can provide the teachers feedback and other helping material also.
BIRMINGHAM CITY BUSINESS SCHOOL UNDERGRADUATE DEGREES COURSEWORK FRONT SHEET MODULE TITLE: BUSINESS PROCESS AND SYSTEMS MODULE CODE: BUS6057 LECTURER: Sukhdev Dhesi ISSUE DATE: July 2021 HAND IN DATE: 12 noon, 30th July 2021 HAND BACK DATE: 27th August 2021. Learning outcomes and pass attainment level: Module Learning Outcomes: On successful completion of the module, students will be able to: Critically evaluate an existing business process by applying appropriate concepts, theories and methods. Redesign existing process to achieve well-reasoned benefits. To generate a plan for the implementation and evaluation of the new process. Pass attainment level: You must demonstrate knowledge and a clear understanding of relevant concepts and theories. You will demonstrate the ability to apply theoretical knowledge and link it to practice to show insight to the real world situation. You must demonstrate the ability to synthesize material from a range of sources in order to provide a critical analysis of key theoretical and empirical issues.  Arguments should be effectively communicated, with a balanced structure to the essay and appropriate referencing using the Harvard system. Birmingham City Business School BUS6057 Business Process and Systems Assignment 2021 Resit – Issued July 2021. Students are to rework their previous assignment. This assessment constitutes 100% of the assessment for the module This is an individual assessed assignment. There is no objection to students discussing the content and approaches to be adopted but the final submission must be 100% your OWN work. PLAGIARISM WILL BE PENALISED VIA THE UNIVERSITY’S DISCIPLINARY PROCEDURE. Dead line: 12 Noon, 30th July 2021 – The assignments should be submitted electronically (MS Word file) using Moodle (instructions available on Moodle). Please note your assignment will be checked on Turnitin system for similarity score. References All sources should be cited and referenced using the Harvard Referencing (https://www.bcu.ac.uk/library/services-and-support/referencing/harvard/). You are NOT allowed to use the general internet references e.g. www.google.com, www.yahoo.com and Wikipedia etc. All references should be from the credible sources e.g. books, refereed papers, articles, journals, magazines etc.. Your work should be referenced including in text referencing with appropriate literature and form a logical and concise discussion. Presentation Use Arial 12 point font. 1.5 line spacing or follow any set regulated spacing. Ensure that there is good usage of grammar and correct spelling throughout. Neatly present the final work. Do not include introduction or conclusion. Do not use tables, pictures or graphs in part one. Do not use pictures or graphs in part three, use tables only for the Balanced Scorecard. Appendix not allowed. Word Limit: 3,000 words ± 10%. Extensions: There are no extensions granted on the module.  Any claim for extenuating circumstances must be made through the official University channel.  Read https://icity.bcu.ac.uk/Student-Services/Complaints-and-Appeals for guidance. Lecture notes and supporting material available on Moodle – BUS6057 Business Process and Systems Module. Birmingham City Business School BUS6057 Business Process and Systems Assignment 2021 Resit. “Why Primark doesn’t do online shopping and secrets from inside budget chain? Many people have turned to online shopping since the coronavirus Covid-19 lockdown, but the popular highstreet giant Primark doesn’t give people that option Even though coronavirus lockdown means we can’t browse our favourite high street stores, that hasn’t stopped people from splashing out on a whole new loungewear wardrobe through online shopping. The majority of stores are still delivering which means we can still treat ourselves if we need a little pickmeup, but one of the UK’s biggest chain is missing – Primark. The budget company doesn’t do online shopping at all, to the dismay of many fans during the pandemic – but why not? Primark lists its products online along with the prices, however you can’t actually buy it. John Bason, finance chief at  parent company Associated British Foods, has previously explained why he didn’t want to start selling items online. Speaking to the Mirror back in 2014, he said: “Look at a £2 T-shirt. Everyone think it’s clickety-click but one third of clothes get returned. “That means someone has to pick it up, someone has to deliver it, someone in the store has to take it back, refold it. It doesn’t work at the lower price point.” By James Andrews Money Editor Zoe Forsey Lifestyle Editor 16 APR 2020. You may find the information for Primark UK retailer online, in Keynotes in the Library, Company reports, cases online, and the financial press. The literature sources should be books, journals, refereed papers and appropriate online sources. You should find the sources of information that you will use to deliver the three assessment parts within the first four weeks of the course. This is important and failure to complete this task will jeopardise your performance on the module. Your submission should address the following 3 Parts: Part 1 (Evaluate existing business processes by applying appropriate concepts, theories and methods Using the specific operations performance objectives it can be argued that Primark UK is focussed on satisfying its customers’ requirements for fast and dependable services at a reasonable market price, through strategic partnerships that assist its customers to improve the services they offer (value for customers). Specifically you should: Outline the essential components for ‘effective business operations management’ (creating value for the customer) for Primark’s operation within the UK. Use a soft systems methodology to evaluate the issues Primark UK might face if they decide to introduce hybrid facilities to allow their customers to continue shopping in store, as well as ‘order goods online and have these delivered to the door’ to compete in the market place. Support your discussion with appropriate business operations and business process models (i.e. the five operation objectives and the Four Vs (volume, variety, variation and visibility), customer value, the service gap model etc.).  TIPS: You should start with what Primark UK are doing well compare to the sector (why customers shop at Primark UK). Research the problems they may face changing their business model (going hybrid – the change) using Soft Systems Methodology (critical analysis of need/problem to be solved). Support your discussions with appropriate operations models (quality/depth). You should compare and contrast different operations models used by the sector in which Primark UK operates and recommend appropriate solutions to continue being competitive in the market, make easier for customers to select and buy their products (issues to consider centralised/decentralised inventory and delivery chain, customer value chain, cost implications, sustainability and business ethics etc.). Comparison of different solutions with costing and choose one solution to take forward with reasoning. Business process issues to consider: What are the main elements of the service concept, and are these of equal importance to all customers? What trade-offs have had to be made in the design to deliver a quality service package to all of Primark’s customers. Keep in mind the nowadays enterprises’ sustainable operations expected by consumers and other stakeholders in the UK society (keeping in mind the possible technological and environmental (CO2) impact and the parcel conundrum). Your academic enquiry should lead to synthesis of important issues around the problem and solution. Critical analysis and evaluation of customer’s digital experience, how the new model will enhance the customer’s experience. Innovative ways to serve their customers better. Consider the services which are unique and benefits to Primark UK. Consider customer value for shopping online and in store, which market sector are they chasing by changing the business model. Comparison of different solution with costing and choose one solution to take forward with reasoning. Following models not to be included in here Porter or Swot you may use these for your own research. Writing should be essay style (Synthesise) no bullet points, no graphs, no tables or pictures Appendix not allowed. Part 2 (Redesign existing process to achieve well-reasoned benefits) For the new system you should include Root Definition, CATWOE and produce a detailed “Rich Picture” (hand drawn) to fully illustrate your answer. Your rich picture must indicate the problems well as the solution. (Not included in the word count). By means of a Business Process Plan (BPP) illustrate the changes including “AS IS” and “TO BE”. Brief explanations of both plans are required and support your discussions with relevant literature. You must follow the Business Process Management (BPM) standards covered in the class. Part three is the implementation of the new process (“TO BE”); failure not to include the BPP may result in marks not awarded for part three. (BPP not included in the word count). Rich picture (fully illustrating part one, the problem and the solution). Root Definition (based on your chosen solution). Table for CATWOE (this is to test the Root Definition). “AS IS” process plan (include brief summer of the process plan). “TO BE” process plan (include brief summery to explain the process plan) Include these in the body of the assignment (follow the assignment structure) Part 3 (To generate a plan for the implementation and evaluation of the new process) Discuss how the Primark’s managers would turn performance objectives into operations priorities and the resources that would be necessary for effective implementation of the new process (“TO BE” business process plan from part two). (About six hundred words). This part should concentrate on the new solution only as discussed in part one and two. Analyse the resources required and costs for implementing the new process (“TO BE” Business Process Plan). Support your discussions with Performance Model, management of change etc. (not Maslow). Using a Balanced Scorecard, discuss how the business performance can be measured post implementation (refer to the last three years of company annual reports and any other relevant data for improvement and target trends for Primark UK). (Balanced scorecard charts are not included in word count but discussion on each prospective is included, about hundred words for each prospective). Balanced Scorecard is to measure the post implementation performance for the new process only. Create Table for each prospective. Under each table use about. 100 words to support your data, reference for the sources etc. Your work should be referenced including in text referencing with appropriate literature and form a logical and concise discussion. BUS6057 Business Process and Systems Assessment Guidance. Suggested Words Max. Guidelines dates for draft completion Part 1 You should start with what Primark UK are doing well compare to the sector (why customers shop at Primark). Research the problems they may face changing their business model (going hybrid – the change) using Soft Systems Methodology (critical analysis of need/problem to be solved). Support your discussions with appropriate operations models (quality/depth). Your academic enquiry should lead to synthesis of important issues around the problem and solution. Critical analysis and evaluation of customer’s digital experience, how the new model will enhance the customer’s experience. Innovative ways to serve their customers better. Consider the services which are unique and benefits to Primark UK. Consider customer value for shopping online and in store (which market sector are they chasing by changing the business model. Comparison of different solution with costing and choose one solution to take forward with reasoning. Following models not to be included in here Porter or Swot you may use these for your own research. Writing should be essay style (Synthesise) no bullet points, no graphs, no tables or pictures Appendix not allowed. 2000 35% Week 7 Formative feedback (collective) provided in the seminar Part 2 Tips: Structure for part two: Rich picture (fully illustrating part one, the problem and the solution). Root Definition (based on your chosen solution). Table for CATWOE (this is to test the Root Definition). “AS IS” process plan (include brief summer of the process plan). “TO BE” process plan (include brief summery to explain the process plan) Include these in the body of the assignment (follow the assignment structure) No word count 25% Week 9 Part 3 Tips: Effective Implementation of the new process: This part should concentrate on the new solution only as discussed in part one and two. Analyse the resources required and costs for implementing the new process (“TO BE” Business Process Plan). Support your discussions with Performance Model, management of change etc. (not Maslow). Tips: Balanced Scorecard Balanced Scorecard is to measure the post implementation performance for the new process only. Create Table for each prospective. Under each table use the words to support your data, reference for the sources etc. 1000 30% Week 11 Writing style The writing style is important. You must show a good research trail. Consult many sources and give precise references. Finally, beware of passages that look like, or lead to, plagiarism. Appendices are not treated as part of your word count. Organise your reference list alphabetically (if you use one). 10% 3,000 100% Student Name: ………………………………………………………………………….. Student Number:………………………………………………………. BUS6057 Business Process and Systems – Assessment and Feedback Strategy Assessment will be 100% course work. All course work will be individually achieved. Module Assessment Criteria Assessment Criterion Level Descriptor Fail (0-39%) PASS (40-49%) 2.2 (50-59%) 2.1 (60-69%) First (70-100%) Demonstrating effective communication of ideas and techniques Little or no attempt at describing issues Basic analysis Basic description of issue Reasonable attempt at analysis at causes of issues – some wider coverage Good attempt at analysis at causes of issues – some wider coverage An in-depth analysis of cause and effect, demonstrating breadth of research and of thought. Ability to analyse a business operations problem appropriately, showing ability to offer a constructive solution. None or little attempt at analysis – description of ‘suitable’ techniques without support An attempt at some of the ‘more obvious’ elements that the situation describes Recognising the ‘majority’ of issues – showing how these may be related. Some supporting examples Recognising the ‘majority’ of issues – showing how these may be related. Supporting discussion using direct and indirect examples Situational analysis with clear description of relationships – recognition of alternatives with clear argument in support Being able to evaluate alternative solutions to the task. ‘Leaps in logic’ when moving from analysis to solution A basic use of a ‘methodology’ in support A structured approach to the problem(s) and solution(s) Explanation of why analysis methodology is appropriate – possible comparison between ideas. Comparison between ideas where appropriate. Clear, logical argument. Critique of techniques used – benefits and pitfalls Demonstrating an ability to draw upon and to use a range of information sources. None or very poor ‘Audit Trail’ to show argument for or against offered solution(s) Initial attempt at describing relationships between issues, analysis and theory. Some research – and or evidence of some further reading. development of ‘theory – practice’ relationship Good clear links between theory and practice. Strong links between theory and practice. Clear evidence of extensive further reading – clear identification of ideas (and sources) Assessment will show if the student can:- Communicate effectively showing appropriate skills Analyse a business problem appropriately and been able to offer constructive solutions to presented issues Evaluate alternative solutions to the task Draw on and use a range of information sources. 8
I have a resit assignment for business process and systems. I can provide you with the previous work in which I got 30/100. i can provide the teachers feedback and other helping material also.
BUS6057 Business Process and Systems – Part 1 discussion in week one. This module is practice based and requires full attendance – All the material in this file will be taught/on Moodle and discussed in detail in the class. Sukhdev Dhesi. September 2020. Assignment part one: Where to start your assignment: 1 Brief statement why you are using SSM 2: Start with brief discussion on Components of Business Operation Management 3. How Primark UK is creating value for customers and what are their models to create this value (discuss in the context of the operations theories). 4. You are trying to find the gaps between Primark UK and other fashion retailers. 5 Your solutions to fill these gaps (see notes above). 6 The Parcel Conundrum depending on your solution – issues with delivering to the door. BBC News – The parcel conundrum www.bbc.co.uk/news/magazine-18709348 Please read the assignment brief – it includes all the instructions. Briefly outline the essential components for effective business operations management for Primark UK. You need to understand what are the components (elements) of operation management. Key elements of operation management: Please note NOT all elements will apply to Primark UK stores. Production selection and design Facilities location (warehouse, stores etc.) Facilities layout and materials handling (the layout of the stores – how this improves customer journey/experience through the store. Capacity planning (stoke from the warehouse/ suppliers straight to store selves or is there longer journey). Production planning and control Inventory control Quality assurance and control Work study and job design Maintenance and placement Cost reduction and cost control (see attached article reference) Following elements for retail: You have to research which of the above elements are Primark UK good in performing. Not all apply to Primark UK and assignment states briefly outline the essential components. Next WHAT PRIMARK UK IS GOOD AT FOR THE CUSTOMER, COMPARE TO OTHER FASHION RETAILERS HOW DO THEY CREATE VALUE FOR THE CUTOMER? Here you should research the practice – How Primark UK creates value for customer Combine the theory (i.e. Operation strategy priority model, Walter’s four V’s profile, customer value chain etc.) and the practice to synthesis outcomes. This should be critical analysis supported with evidence/reference (relevant theories and practice). Critical discussion (synthesis from your research). Support your discussion with appropriate business operations models i.e. operation strategy performance (priorities) model, customer value, the service gap model, four v’s profile etc.. (Operation strategy priority model – Different authors refer to this with different names (Slack et al. refer to this as operations performance objectives – this is Speed, Dependability, Cost, Time and Flexibility). Walter’s four V’s profile (discussed in the first lecture), Mintzberg’s Five Ps for Strategy include, Customer value, The service GAP model and other models discussed in the lectures and from your research. DO NOT USE PORTER or SWOT. Here apply the various models to support your discussion relating to Primark UK. You should critically discuss what they do in the store in the context of the models. PLEASE NOTE YOU ARE NOT REQUIRED TO EXPLAIN EACH MODEL BUT CRITICALLY APPLY IT TO YOUR DISCUSSION. Bit more details on Slack’s model to start you off – please research the other models (discussed in week one) 1. Cost: The ability to produce at low cost. 2. Quality: The ability to produce in accordance with specification and without errors. 3. Speed: The ability to do things quickly in response to customer demands and thereby offer short lead times between when a customer orders a product or service and when they receive it. 4. Dependability: The ability to deliver products and services in accordance with promises made to customers (e.g. in a quotation or other published information). 5. Flexibility: The ability to change operations. Flexibility can comprise up to four aspects: i. The ability to change the volume of production. ii. The ability to change the time taken to produce. iii. The ability to change the mix of different products or services produced. iv. The ability to innovate and introduce new products and services. Excelling at one or more of these operations performance objectives can enable an organisation to pursue a business strategy based on a corresponding competitive factor. Slack et. al. NEXT Brief statement why you are using SOFT SYSTEMS METHODOLOGY. NEXT HERE WE ARE TRYING FIND OUT WHAT PRIMARK UK IS NOT DOING GOOD COMPARE TO Zara, ASSOS . READ ON MOODLE (also emailed to you in the first week) A Complete Model of the Supermarket Business – Frank Steeneken and Dave Ackley WE ARE THE GAPS – and what are your solutions to fill these gaps. You should compare and contrast different models used by the sector in which LIDL operates and recommend appropriate solutions for online shopping, make easier for customers to select and buy their products with fully integrated mobile applications. If one of your solution is online shopping to accommodate customers then you have to consider following issues: Issues to consider centralised/decentralised inventory and delivery chain, customer value chain, cost implications, sustainability etc.. What went wrong at Assos online shop? Top 10 UK Retailers: Clothing & Footwear Sector Retail Economics publish a monthly UK Clothing and Footwear sector report that provides in-depth analysis on the latest retail data and consumer trends affecting the category. The report covers retail sales growth, region and category-specific economic insight, together with market share size and rankings for the UK’s top ten Clothing and Footwear retailers: UK Top 10 Clothing & Footwear Retailers by Market Share in 2018/19 1 Marks & Spencer’s UK sales dipped 1.8% to £9,440.7m in the year to March 2019, as its clothing and home categories continued to underperform. Its clothing and h… Subscribe for more info > 2 Primark reported that its total sales rose 4% over the three quarters to 22 June. UK like-for-likes were said to be affected by cooler weather in May compared t… Subscribe for more info > 3 Online continues to outperform Next’s store performance. The department store reported that full-price sales rose 4.5% in the 13 weeks to 27 April, supported by… Subscribe for more info > 4 Asda warned of an “increasingly challenging backdrop” as the grocer reported a 1.1% drop in like-for-like sales in Q1 2019, attributed to a later Easter, but no… Subscribe for more info > 5 Fashion darling of the noughties Arcadia has had to take drastic measures to reshape its business amid torrid mid-market high street conditions. A CVA to close… Subscribe for more info > 6 Tesco’s UK and ROI like-for-likes rose 0.8% in the 13 weeks to 25 May, boosted by its merger with Booker at the beginning of the previous financial year. Despit… Subscribe for more info > 7 New Look’s pre-tax losses spiralled to £537.5m in 2018/19, due to £423.3m of impairment and finance costs, although the retailer did celebrate a return to profi… Subscribe for more info > 8 Ongoing store openings has meant that TK Maxx has more or less reached its long-term target of 300 to 325 outlets in the UK. TJX UK, which consists of TK Maxx,… Subscribe for more info > 9 H&M has trimmed previous plans to open a net of 175 stores in 2018/19 down to 130 stores, as it places greater focus on e-commerce sales on the back of changing… Subscribe for more info > 10 Following Debenhams’ collapse into a pre-pack administration in April with its lenders immediately taking control, creditors approved a CVA a month later, which… Subscribe for more info Source: Financial reports, Consumer Surveys, Retail Economics analysis. https://www.retaileconomics.co.uk/top-10-retailers-clothing-and-footwear The new big threat to all from AMAZON. Should Primark UK base the deliver from Warehouse or local store? With reference to the parcel conundrum (http://www.bbc.co.uk/news/magazine-18709348) recommend how B & M should respond to the “delivery to the customer conundrum” (keeping in mind the possible technological and environmental (CO2) impact). (Which approach should LIDL use to deliver to the door). Should Primark UK base the delivery from the Warehouse or local store? Your research above will show which stores deliver from local stores? Which stores deliver from central warehouse? WHY? (These are General Notes to help those who are struggling) Capacity Planning: Availability matches the demand.  Facilities location: Delivered customer cost Facilities layout and materials handling: Handling cost, Delays and congestion Product selection and design: The right kind of products Lowest cost. Process selection and planning: Technology to automation.  Production Planning: Output, quality, Inventory control: Optimal inventory Availability Just in time (JIT) Quality: Quality (this is important to ALDI) Cost control Work-study and job design: http://www.bptrends.com/publicationfiles/01-03-2012-ART-Supermarket%20Article-steeneken-Ackley%20111226.pdf http://mhhe.com/omc/video-frames.htm Operation prospective to consider:   Providing continuously higher quality With shorter delivery time And better customer service While simultaneously reducing labour and material cost and utilisation of existing faculties All this as completive advantage. Operations management and its objectives An operation may be defined as the process of changing inputs into outputs thereby adding value to some entity. Right quality, right quantity, right time and right price are the four basic requirements of   the customers and as such they determine the extent of customer satisfaction.  And if these can be provided at a minimum cost, then the value of goods produced or services rendered increases.  Thus the objectives of production management are “to produce goods and services of the right quality, in the right quantities, according to the time schedule and a minimum cost”. Objectives of production management may be amplified as under: Producing the right kind of goods and services that satisfy customers’ needs (effectiveness objective). Maximizing output of goods and services with minimum resource inputs (efficiency objective). Ensuring that goods and services produced conform to pre-set quality specifications (quality objective). Minimizing throughput-time- the time that elapses in the conversion process- by reducing delays, waiting time and idle time (lead time objective). Maximizing utilization of manpower, machines, etc. (Capacity utilization objective). Minimizing cost of producing goods or rendering a service (Cost objective). Key elements of Operations Management Product selection and design: The right kind of products and good designs of the products are crucial for the success of an organizing.  A wrong selection of the product and/or poor design of the products can render the company’s operation ineffective and non-competitive.  Products/services, therefore, must be chosen after detailed evaluation of the product/services alternatives in conformity with the organization’s objectives.  Techniques like value engineering may be employed in creating alternate designs, which are free from unnecessary features and meet the intended functions at the lowest cost. Process selection and planning: Selection of the optimal “conversion system” is as important as choice of products/services and their design.  Process selection decisions include decisions concerning choice of technology, Equipment, machines, material handling systems, mechanization and automation.  Process planning involves detailing of processes if resource conversion required and their sequence. Facilities (Plant) location: Plant location decisions are strategic decisions and once plant is set up at a location, it is comparatively immobile and can be shifted later only at a considerable cost and interruption of production.  Although problem of location choice does not fall within preview the production function and it occurs infrequently, yet it is of crucial importance because of its major effect on the performance of every department including production.  Therefore, it is important to choose the right location, which will minimize total “delivered customer” cost (Production and distribution cost).  Locational decisions involve evaluation of locational alternatives against multiplicity of relevant factors considering their relative importance to the organization and selecting those, which are operationally advantageous to the organization. Facilities (Plant) layout and materials handling: Plant layout is concerned with relative location of one department (Work center) with another in order to facilitate material flow and processing of a product in the most efficient manner through the shortest possible time.  A good layout reduces material handling cost, eliminates delays and congestion, improves co-ordination, provide good housekeeping etc. while a poor layout results in congestion, waste, frustration, inefficiency and loss of profit. Capacity Planning: Capacity planning concerns determination and acquisition of productive resource to ensure that their availability matches the demand.  Capacity decisions have a direct influence on performance of production system in respect of both resource productivity and customer service (i.e. delivery performance).  Excess capacity results in low resource productivity while inadequate capacity leads to poor customer service.  Capacity planning decisions can be short-term decisions.  Long-term capacity planning decisions concern expansion/contraction of major facilities required in the conversion process, economics of multiple shift operation, development of vendors for major components etc.  Short-term capacity planning decisions concern issues like overtime working, sub-contracting, shift adjustments etc. Break-even analysis is a valuable tool for capacity planning. Production Planning and Control (PPC): Production planning is the system for specifying the production procedure to obtain the desired output in a given time at optimum cost in conformance with specified standard of quality, and control is essential to ensure that manufacturing takes place in the manner stated in the plan. Inventory control: Inventory control deals with determination of optimal inventory levels of raw materials, components, parts, tools; finished goods, spares and supplies to ensure their availability with minimum capital lock up.  Material requirement planning (MRP) and just in time (JIT) are the latest techniques that can help the firm to reduce inventory. Quality assurance and control: Quality is an important aspect of production system and it must ensure that services and products produced by the company conform to the declared quality standards at the minimum cost  A total quality assurance system includes such aspects as setting standards of quality, inspection of purchased and sub-contracted parts, control of quality during manufacture and inspection of finished product including performance testing etc. Work-study and job design: Work-study, also called time and motion study, is concerned with improvement of productivity in the existing jobs and the maximization of productivity in the design of new jobs.  Two principal component of work-study are: Method study and Work measurement Method study has been defined as the systematic recording and critical   examination of the existing and proposed ways of doing work, as a means of developing and applying easier and more effective methods and reducing costs.  Method study when applied to production methods yields one or more of the following benefits: Improved work environment Improved facility layout Better utilization of facilities Greater safety Lesser materials handling Smooth production flow Lower work-in-process Higher earnings for the workmen Maintenance and replacement: Maintenance and replacement involve selection of optimal maintenance Preventive and/or breakdown) policy to ensure higher equipment availability at minimum maintenance and repair cost.  Preventive maintenance, which includes preventive inspection, planned lubrication, periodic cleaning and upkeep, planned replacement of parts, condition monitoring of the equipment and machines, etc.  is most appropriate for critical machines. Cost reduction and cost control: Effective production management must ensure minimum cost of production and in this context cost reduction and cost control acquires significant importance.  There are large number of tools and techniques available that can help to make a heavy dent on the production cost. http://www.ieseinsight.com/doc.aspx?id=1125   http://books.google.co.uk/books?id=uCRvWYiQ_04C&pg=PA208&lpg=PA208&dq=essential+components+of+operations+management&source=bl&ots=BRnY8xhYX6&sig=4h0ZN2BzDfGjk0p8Q42DhlzlZzc&hl=en&sa=X&ei=nZfzUtzhE-er7Ab9v4AY&ved=0CEEQ6AEwBDgK#v=onepage&q=essential%20components%20of%20operations%20management&f=false   http://businesscasestudies.co.uk/aldi/creating-value-through-the-marketing-mix/#axzz2sDNu7Hl8 Chameleon – I am not clear if this applies – please have look at the articlehttp://www.gsb.stanford.edu/sites/default/files/research/documents/farfe%20panel%20pfleiderer.pdf E-Commerce Operations Management  By Marc J. Schniederjans, Qing Cao  http://books.google.co.uk/books?id=LOlZkNKzTRwC&printsec=frontcover&dq=important+components+in+operation+management&hl=en&sa=X&ei=pTsmUbygK4aW0QXi64CYBw&ved=0CEwQ6AEwBTgK#v=onepage&q=important%20components%20in%20operation%20management&f=false
I have a resit assignment for business process and systems. I can provide you with the previous work in which I got 30/100. i can provide the teachers feedback and other helping material also.
Assessment Coversheet and Feedback Form Faculty of Business, Law & Social Science Business School Complete the details marked in the coloured text and leave everything else blank. Where appropriate, copy and paste your submission after the first pages as indicated. You are reminded of the University regulations on cheating. Except where the assessment is group-based, the final piece of work which is submitted must be your own work. Close similarity between submissions is likely to lead to an investigation for cheating. You must submit a file in an MSWord or equivalent format as tutors will use MSWord to provide feedback including, where appropriate, annotations in the text. Student Name Reasonable Adjustments Student Number Check this box [x] if the Faculty has notified you that you are eligible for a Reasonable Adjustment (including additional time) in relation to the marking of this assessment. Please note that action may be taken under the University’s Student Disciplinary Procedure against any student making a false claim for Reasonable Adjustments. Course and Year BA Business 3rd year Module Code BUS6057 Module Title Business Process and Systems Module Tutor Personal Tutor First Marker Name: First Marker Signature: Date: Feedback: General comments on the quality of the work, its successes and where it could be improved Provisional Uncapped Mark Marks will be capped if this was a late submission or resit assessment and may be moderated up or down by the examination board. % Feed Forward: How to apply the feedback to future submissions Quality and use of Standard English and Academic Conventions Spelling Errors Style is Colloquial Standard is a Cause for Concern Grammatical Errors Inappropriate Structure If the box above has been ticked you should arrange a consultation with a member of staff from the Centre for Academic Success via [email protected] Punctuation Errors Inadequate Referencing Moderation Comments (Please note that moderation is carried out through ‘sampling’. If this section is left blank, your work is not part of the sample.) Moderation is done via sampling. Your work was not part of the sample. Moderator Name: Moderator Signature: Date: Primark’s Business Process and systems Primark’s Business Process and Systems Part 1 Essential Components for ‘effective business operations management Primark is a multinational retailing company in the UK that tends to offer the newest beauty, fashion, and hardware at the most appropriate value on the high street, but merely, innovative fashion at incredible prices. The commercial’s operational functions are considered an overarching map or plan for the commercial (Ortega, 2017). The essential components for the efficacious management of the operations for Primark’s operations within the UK and also deliver support in creating the customer value are discussed below; Development of Creativity The development of creativity is considered the most unique and essential component that comprises the operations management of Primark. This tends to allow the business of Primark to deliver innovative facilities to the civilization that comprises the broad range of the services, techniques of the production, and the ways that comprises, the distribution and actions of providing facilities. Assigning the roles and responsibilities After the development of the plan of creation, that essential component for the business of Primark is assigning roles and responsibilities. The operations of the business are the method or the process through which the roles and responsibilities are assigned to the distinct entity of the commercial (Greasley, 2019). Management of internal communication The management of the business operations also comprises the management of Internal. The management of internal communication tends to deliver support to Primark’s commercial to certify that the specialization associated with the operations of Primark does not compromise the qualities that comprise the ability of the company to operate as a unit. Management of Resources The management of the assets of Primark’s operations is also a critical component for the operational management of its business. The operations of the business are highly concerned with the evaluation of the precise balance of expenditure with the significant sort of quantity and type of technology and equipment that put the operations of the business at their best (Brassey & Christensen, 2019). Certification of compliance Operations of the business also tend to evaluate that the employees are conforming to the principal values and guidelines with the company. Operations of the commercial are considered as the vehicle through which these chief rules and regulations of Primark can be implemented in a balanced way for the entities of the organization. Issues for Primark Commercial (By using software systems methodology) As the company is only having retail stores and does not offer a hybrid model that includes an online business facility. When Primark will choose to implement this hybrid model it must have to face certain issues. Those Issues are demonstrated for the commercial operations of Primark through the utilization of the software systems methodology. These issues might be faced by the Primark Organization if the company decides to introduce hybrid facilities to allow their consumers to endure shopping within the stores, as well as online orders of the goods. These issues of Primark’s commercial are as follows; Investment in the advertisements Suppose Primark allows its consumers to facilitate through its services on the online platforms. For this purpose, the company has to invest in social media platforms for the advertisement that will deliver information on the vast level and quickly to its consumers that Primark is involved in delivering online facilities (Ucar, 2017). Development of the websites on social media The next issue will be making its services online it must make a website good enough to properly managed the online dealing. For this purpose company also have to invest in some of the best web developers to develop the best website on which its customers will visit and give orders. Choosing the right technology and partners To initiate online business, the company of Primark has to attain and use the most advanced technology, which can bring efficiency in the practices and operations of the commercial. For this purpose, the company has to make partners and investments for technology advancements. Cost implications (in the distribution of the services) Primark offers amazing and appropriate prizes for the best services. The costs of the company will be impacted at a huge level by putting its services online. It is because commercials will take orders online through different areas and have to distribute these services in distinct areas by hiring the employees to manage the delivery of orders along with technology implications. Such distribution may vary to prove very costly to Primark’s commercial (Nyame-Asiamah & Ghulam, 2019). Four Vs of business Four Vs comprise the commercial of Primark that also tends to ensure the efficiency of operations of Primark and the value of its customers for it, which includes volume, variety, variation, and visibility. The sustainment of these four Vs that comprise the business model of Primark can prove very costly. It is because the company has to consider the increased demands (volume) added by being online, variety within the services following the needs of the customers, and variations within the services as per the requirement of the customers. The company has to make its operations visible to certify the value of customers for its commercial. Different Operation Models The operating model is considered as the model that comprises visualization, which tends to explore operations of the organization. There are four different operation models can be used by the sector in which Primark UK able to operates (Jin & Shin, 2020). The contrast between these operation models given below. Coordination Operating Model Communal suppliers, products, and suppliers. Deliver influence on the transactions that comprise the other units of the commercial. The business unit tends to control the design of the procedure of commercial. Autonomous management of the commercial. Unification Operating Model Supplies, products, and suppliers exist at the global or the local level. Globally incorporated procedures of the commercial, usually with the system of the corporation. Particularly databases that are mandated. Centralized sustainment usually implementing functional or procedures or the matrices of the business unit. Diversification operation model Unique units of the commercial operationally. Few standards of the data across the units of the commercial. Most of the decisions of information technology development within the units of commercial. Replication operation model Independent transactions that comprise the units of the commercial. A standardized definition of the data. Autonomous leaders of the business units with restricted or limited discretion over the procedures (Sławińska, 2016). Recommendation for Primark’s Business Operations The most appropriate solution that comprises the problem of hybrid operations of Primark is the unification operation or operating model. It is because, under this operation or operating model, operations of the business are centered on the globally integrated collection of the procedures of commercial, in which the consumers and suppliers are distributed following geographical regions. This operation model and procedures of commercial of Primark under this model can make it easier for the consumers of Primark for the purpose to select and purchase the product and services of Primark. Enterprises’ sustainable operations expected by the consumers and other stakeholders in the society of the UK Customers and the other stakeholders associated with the society of the United Kingdom tend to expect more and a sustainable model that comprises the operations of the commercial. Primark has an enormous chance to embolden the behavior of sustainable consumers through the way they shape and design their offerings. The product meets the actual demand without making any problem The primary purpose of this expectation is to accomplish the requirements of the consumers as they are maintained in the retail store that has a huge impact on the sustainability of the business. The consumers and other stakeholders are conscious that the corporations should consider the complete impacts of the service or product introduced by the corporation within the social domain. All business products of companies as their activities can be divided into four principal elements: the physical item the consumer product, the service setting, and the distribution of services. Are consumers honoured? The other expectation comprises the honour that tends to deliver by the company to the consumers and other stakeholders. It is because the consumers and the company are in ongoing association with each other. The honour that tends to deliver by the company to the consumers tends to demonstrate that how valuable consumers are for the company. As consumers’ behavior changes with time so the need to grow its sector online, the demands for sustainable services and products also increase. Use of efficient technology The customers tend to expect that the company should use the most advanced and innovative technology in the production, management, and distribution of the product. It also tends to demonstrate the value of customers for the company. Environmental impacts The other expectations comprise the environmental impacts of the products and services of the company. The expectation of environmental impacts usually associated with the administration or government of the UK. The government of the UK set standards for the products and services of the corporations. The corporations or companies should test the impacts that can be delivered by the particular service or product of the company on the environment. However, the best scenario for solving those difficulties is the multiplayer ecosystem strategy, in which all stakeholders collaborate to aid the 3persons — People, Planet, and profit. Part 2 Rich Picture Root Definition Primark UK is to change its Business Process Plan through excessive and suitable evaluation to increase the standardization and integration of the company. The company will change the Business Process Plan from different operating models to a unification operating model. CATWOE Analysis Understanding different perspectives of stakeholders and understanding those perspectives are done by a technique known as CATWOE. CATWOE is an acronym of different terms to be considered in making a checklist of finding solutions to problems (Buehring, 2020). Following are those terms that collectively make the CATWOE analysis: C = Customer (people on which issue is making an effect) A = Actors (people involved in the matter or people who will take action) T = Transformation (the actual effect of the issue) W = World View (effects of actions) O = Owner (who owns the problem or the situation and is responsible for taking action. In the case of an organization, the organization may give this task to the managers. E = Environmental constraints (things that will affect the final success of the action made in the solution of a problem) Moreover, it gives a simple view of what a company wants shortly and solutions that a particular company will take to solve that problem. C Customers Customers of Primark UK A Actors Management of Primark UK T Transformation Business Process Plan transferred to unification operating model W World View The belief that promoting the unification model is a productive way of doing business with high standardization accompanied by shared services. O Owner The Primark UK E Environmental constraints Development of technology and promoting sustainability. Current Plan There are different operating models on which Primark is currently operating its Business Process Plan. Primark can so convincingly build this experience since they match everything they do with this business model exactly. It is publicly well matched with the market since this business model relates to and distinguishes between the requirements and the wishes of a specific consumer group. And it is inherently well-matched as all the activities of Primark – shopping, inventory control, shopping environment, etc. – are aligned with this experience for children in the candy shop. Mentioned as follows: The first operating model on which Primark is working is Diversification. It is the model that is independent of the shared services. This operating system applies to those organizations and companies whose business operations have no or few similar customers and suppliers. The companies operating in this operating business model produce different products and provide different services to different customers. So this leads to low standardization accompanied by low integration. Coordination is another operating model of operating the business. This model is opposite to the approach of Diversification as there is a dependency on shared services. Unlike Diversification, the rate integration is high in this model of an operating business plan. It would benefit the company in ways like cross-selling products and more chances of constructing a long supply chain process. But still, it is the operating system with low standardization but high integration, as mentioned earlier. The operating model that works on standardization with complete independence is called the replication operating model. By following this model of operations, the company is working in a high standardization way. On the other, with high standardization, there is no dependency, and that means that the company is working on complete independence without any shared customer relationships. Efficiency and global innovations are the only factors determining the success of the company. (Meier, 2019) Business Process Plan to be The Business Process Plan to be for Primark UK is a unification operation model. It includes the geographical distribution of customers and suppliers. This model of business process plan is characterized by high standardization and high integration. Although Primark UK has distinct operations, it should work more to make business units more standardize business processes. This operational model targets only the execution strategy for the corporate process of the organization, while the organization’s architecture deconstructs the model, concentrating on the granular level of how it can be implemented (COMPEAN, 2016). Part 3 Implementation of New Effective Process Change in the operating model is necessary for Primark UK to develop the company in every aspect of a business. Changing the Business Process Plan and introducing the new one is known as the unification operating model. Considering the factors involved in the implementation of the new Business Process Plan, that is, the unification of the operating model and the influence of this change in the productivity and sustainability of Primark UK. The basic strategy behind the change or modification in the Business Process Plan of an organization is to make long-term growth and sustainability. It is important and essential to effectively manage the company for growing more competitive and growing environment in the market. Properly setting the organizational structure and organizational operations clearly from the perspective of the Business Process Plan will help the company to achieve the desired objectives. It is the step that can be undertaken in making the company growing more effectively and competing with its competitors. For the implementation of the new plans and strategies, there would be a generalized process. Effective implementation The process of implementation is never easy and simple. To get the desired results, the process should be a well-structured plan consisting of a specific sequence to be followed during the implementation process. The vision should be clear and characterized by thoughts like that Primark UK will get lots of reputational and operational benefits after the successful implementation process of the hybrid model to go online. It will lead Primark UK to deal with business more productively, and the new operations being applied would be contributing to the business expansion of Primark UK. Primark UK is to be keeping in mind that their main selling product is their dresses, so all the strategies and the changes in the operational model of business would result in their favor keeping in mind the perspective of more focused on the management of the dress products. These implementations will get several advantages to the company and help complete the Business Process Plan. Management objective to operational priorities Change in the business operational model can also be accompanied by a few internal changes like redesigning different products’ production processes, especially in making the dress by introducing the new and unique styles to gather enough customers to sp online. The introduction of the new operating model will focus on both standardization and integration. In handling that process, managers working in Primark UK are expected to becoming more quick and intelligent enough to make quick and good decisions that result in the betterment and productivity of Primark UK as a hybrid model. The implementation of the unification operating model may need a high level of integrity and leadership qualities in the managers of Primark UK. Moreover, the top-level management reconstruction can also be done here to be ready to be taking productive steps according to the unification operating model in various challenging situations. These changes will help Primark UK in achieving its objectives and goals according to its plans. If all of the provided solutions for implementing the new Business Process Plan are considered by the company, then it will help Primark UK in availing every market opportunity. Resources Required and Costs The process is surely costly and, more importantly, time-consuming. The cost may be in the form of hard work as well as a form of a budget. It is understood that the enhancement of a business or company is gained due to proposing new plans, new strategies, and new products. Proposing new plans and strategies demands more expenditure. After the implementation of unification, the company’s target customers increase from local to global, which will require more budget and more services provided by the workers and managers of Primark UK. The unification operating model enables a company to construct more business units to have a substantial global impact that also required more cost. These business units may closely relate to early productions or have the nature of new productions. Work Performance Model Evaluating and predicting of performance of Primark UK can be express through the following work performance model: Output: Global business, high standardization, high integration Processing Implementation of Unification Input Changing Business Process Plan Business Process Plan Input The consumer has shown an alarming rise in the based on online purchasing. This latest development has been catalyzed by the COVID-19 pandemic. Also, loyal customers do not have any choice but to choose eCommerce. Even if they desired, they can’t just come to the physical stores. Soon, customers became acquainted with this modern shopping type. You start falling for it, and there is no return from it. One of the greatest benefits of running an online company is the ability to operate the business from every corner of the planet. Because all major transactions can be operated online, not with the same location. Considering all the scenarios it gives the best time to introduce the online business process for Primark UK. Processing The introduction of this model would lead the organization to efficiency, protection, and cost savings, which is economical because it formalizes business requirements and shares data throughout business segments to build an end – to end the perception of business activities and a unified face for the consumer. The unification operating model centralized the management of the company and the mandated databases. The unification operating model promotes the use of information technology decision making and selling products. It will be helpful for Primark UK as the plan expands the target range from local to global. Output A more effective organization with major duplicate elimination. Modernizing the attitude to our market and organizational management. Higher governance standards – a more open organization that contributes to faster decisions. Greater organizational coherence. Promoting one entity instead of two – simple coordination, enhanced program management. A more complete approach to marketing by clear branding.A single governmental and sponsoring strategy. A revolutionary way of attracting a broader population. References Brassey, J., & Christensen, L. (2019). The essential components of a successful L&D strategy. Buehring, S. (2020, March 30). CATWOE business analysis technique. Retrieved from knowledge train: https://www.knowledgetrain.co.uk/business-analysis/business-analysis-technique-catwoe#:~:text=CATWOE%20analysis,the%20BCS%20Business%20Analyst%20courses. COMPEAN, S. (2016, April 29). Selecting an Enterprise Operating Model Based on the Business Model Design. Retrieved from sogetilabs: https://labs.sogeti.com/selecting-an-enterprise-operating-model-based-on-the-business-model-design/ Greasley, A. (2019). 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