i have attatched paperwork

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i have attatched paperwork

i have attatched paperwork
After long search for a Internship , I applied with Dreamhost and I got emailed after a week . Dreamhost has welcomed me with open arms , the management team and supervisor were great to me . It was great experience . The learning objective include responding to tickets to clients , adding and dealing memberships , customer service , providing webhosting experience and sending out membership codes to new clients for discount . I wouldn’t modify it much its great system they have at Dreamhost , the only thing I would modify is how to respond to clients by breaking ticketing options like a place for new memmebrship tickets , technical error or issue proper domain for news can get help so they wont send each issues to us. I was directly working with my supervisor , he walk me through all the steps and inform if I am having issues to call him, and he was very helpful through out journey . Dreamhost is web hosting service for builders of all sizes , shapes and specialities . The owner of Dreamhost owner is David , started this business in 2007. The business started with small clients and now theres clients all over the world . Its merely based in Germany but so many clients are in the US. I work as remote as Techincal support where i log in to ticketing system. Some of the task I do include Ticketing system web hosting , signing new package deals and upgrading and deactivating accounts , also sending out codes for package discounts. My job contributes to the operation by responding to ticket which major part of the job. I had great relatshiop with the supervisor , he was very helpful in the beginning and has been guiding through out the process . He told me to contact if I had any questions or needed assistance . My internship benefit me by helping build strong relationship clients by providing servicet to them . THE strengths I develop was good communication skills meaning how interact with clients and vendors . Being more passionatge about providing great service . I don’t really see any weakness in my internship process but I would say multi tasking when get comes tasks were different at times My internship give better understanding on learning new tasks and by having high confidence on myself . I made some mistakes but everytime I learn from them I got more confident on completing task . The great thing was that I was entrolled in any classes except my interhsip course which gave me more time to complete interhsip process. After completing my interhsip I am thinking starting some certification course to help further my experience . My best advice I have received was to never give and always never be shy to ask questions . Asking questions is very helpful to learning and perfecting after every tasks . The most important thing I take away from interhsip experience is by providing service it makes people happy and it makes my easier , that’s why try to my best assist clients with any request they need . The best advice I would give my friend whos about start interhsip would be to take a lot of notes and don’t be afraid to as for help you don’t understand specific tasks .
i have attatched paperwork
I490 Final Reflection Assignment 2015 -2016 I490 FINAL ESSAY Assignment Value: 100 points General Information: This final paper culminates your internship experience. It is a thoughtful analysis of your experience, which includes exploring the placement, your career goals, and your educational preparation. Requirements: Complete the heading …. Complete the assignment …. After completing the assignment, SAVE the document, & UPLOAD to the appropriate link on Canvas ( Refer to the “Final Essay” module ). This Final Reflection Essay is due ten ( 10 ) days from the “Completion Date” of your internship, as stated within the official CWU-approved copy of your I490 ITAM Learning Agreement. If you plan to graduate this term, discuss your due date with your Faculty Instructor. NOTE: If you are using Google Docs, or software other than Microsoft Word, be sure you save it as a MS Word file before uploading. Spelling, punctuation, and grammar count. Professional writing is an important skill to practice. Assignment Directions: You are required to write a Final Reflection Paper on your Internship work experience. This is to be a comprehensive report, NOT a brief outline of your daily duties and responsibilities. Below are the items you may want to use to reflect on your experience in your Reflection Paper. Although quality is stressed over quantity, you should expect to submit a report that is double-space and between 5-10 pages in length. It must be submitted to Canvas. Please respond to eight of the topics listed below. Topics ONE ( 1 ) through SIX ( 6 ) are MANDATORY. Select and respond to three ( 3 ) or more from topics: SEVEN ( 7 ) through FOURTEEN ( 14 ). This outline suggests observations and reactions you may experience on your job and in the environment in which you are working and living. The Weekly Assignments you completed during the internship should have allowed you to already explore many of these areas. LIST and BOLD the topic number, and title, and respond accordingly. TOPICS 1 – 6: MANDATORY LEARNING OBJECTIVES: Discuss each of your learning objectives and learning activities. A. List each Learning Objective and describe why you selected it and how well you accomplished it. B. If applicable, relate how and why you would modify the original Learning Objectives you established. If relevant, report how useful the Learning Objectives were to your employer/supervisor. ORGANIZATION DESCRIPTION: Give a brief description of the organization’s history, function, and/or service. What part does your unit play in the general operation and success of the organization? Describe how your particular job contributes to the total operation. Portray your relationship with your supervisor and co-workers. SKILLS AND COMPETENCIES DEVELOPED: Relate the skills and competencies you gained from this co-op work experience. Consider the full range of skills: manual, technical, communication (listening, speaking, writing, and reading), human relations and leadership/supervision. BENEFITS OF THE FIELD EXPERIENCE: Develop a statement regarding the way(s) in which your internship work experience has been of benefit to you (be specific). These may be positive or negative. What strengths and weaknesses have you discovered in yourself because of this experience? SELF-ANALYSIS: How did this internship experience affect your attitude toward yourself, your peers (both work and school), your career development, and pursuing further educational experiences? ADVICE: What is the best piece of advice you received during your internship? What is the most important thing you take away from your internship experience? What is the best piece of advice you would give a friend who is about to begin planning for their internship experience? TOPICS 7–>14: SELECT A MINIMUM OF 3 FROM THIS LIST SUGGESTED EMPLOYER IMPROVEMENTS: In case your employer/supervisor would welcome suggestions, what improvements in the organization’s structure, policies, procedures, and operation might you suggest? KNOWLEDGE GAINED: Report the various types of learning you have experienced. What new knowledge(s) did you acquire (a) of personal value, (b) as additions to your field of study, (c) that confirms or conflicts with what is learned in the classroom? CAREER DEVELOPMENT: In what ways has the co-op work experience confirmed or modified your ideas and plans for a career? What specific area(s) of improvement will you need to accomplish to have success in your chosen career field? WORK ATTITUDES: Based on your observations in your present work environment, how do you characterize the general attitude of employees toward work? Do you believe this represents the typical attitude about work in current society? Explain. ETHICS: What effect do ethics in the workplace have on you as you approach your daily work? To what extent were ethical standards stressed in your college classes and by the employer/supervisor for whom you worked? What can be done to improve ethical behavior in the work world? DIVERSITY: We are involved in an ever changing and diverse world. To what degree was diversity emphasized during your field experience? Describe how you experienced diverse ethnic, cultural, and social issues during your field experience. What important diversity issues do you see that will affect the future as you enter the world of work? What can you do to improve cultural and ethnic tolerance at work and in society? CONFLICT RESOLUTION: Many students find that the expression of their individuality conflicts with how they are expected to look and behave in the workplace. Did you experience this type of conflict or value conflict while you were completing your work experience? Describe those conflicts and how you dealt with them. In the resolution of such conflicts, what principles of psychology, sociology, or common sense are involved? PROBLEM SOLVING: Identify a problem area where you are working or one that you had to solve while completing your internship experience. Define the problem clearly. Outline all the relevant facts surrounding the problem. Provide suggestions for alternatives that would address this problem. Choose your best solution and explain why. TO: ___________________ FROM: ___________________ DATE: ___________________ EMPLOYER: ___________________ I490 START DATE: ___________________ I490 FINISH DATE: ___________________ SUBJECT: I490 Final Assignment: FINAL REFLECTION ESSAY …. DUE DATE: ___________________ SUBMIT TO: POST to Canvas ************

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