MKT 324 Research Project Guidelines The purpose of this project is to review and apply the key concepts covered during the course. You will use the marketing research process to solve a marketing prob
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MKT 324
Research Project Guidelines
The purpose of this project is to review and apply the key concepts covered during the course. You will use the marketing research process to solve a marketing problem or prove or disprove a hypothesis. Below is a marketing situation (case) that requires research to assist the marketing manager (Nick Thomas) in his decision making.
As you progress through the term, you will apply the sequential steps of the marketing research process to this particular marketing situation as they are introduced in their particular modules. At term’s end, you will incorporate all of the research steps into a final report; you will also submit an audio-narrated presentation of your report. Depending on your computer setup, you may need to purchase appropriate audio recording equipment (e.g., microphone, headset, etc.).
Situation: You have just been assigned to work on an ongoing marketing research project associated with the automobile industry. You are working with the Advanced Automobile Concepts division of ZEN Motors. The company is in the process of trying to determine how to make specific changes to overcome a recent decline in company sales. You are going to be tasked with assisting in this process, which will require you to implement and use your recently obtained marketing research skills and knowledge.
You will be completing eight different tasks associated with this project. Each of those tasks is outlined below. By the time you have completed this project, you will have worked through the marketing research process as it is presented in Chapter 3 (p. 48, Figure 3.1). From here, you will be addressing the specific tasks that your immediate supervisor (Nick) requests. It is critical to review Chapter 15 now so you can see the ultimate outcome to this project: the marketing research report. It is also important to realize the following assignments will need to be further developed to complete the final report
Your final project will be a report to Nick Thomas at Zen Motors describing the potential market of the 25- to 34-year-old age group (unless otherwise stated by your professor). While you will be using the provided data in the Data Analyst Data Set, all projects leading up to that, such as questionnaire design, are modified in the individual assignments. For example, in the survey development stage, you will be designing an additional survey for the project.
Note:
Each of the research process assignments in Modules 1-7 is worth three (3) percentage points. For additional guidance on writing memos and reports, visit the Purdue OWL website at https://owl.english.purdue.edu/owl/section/4/16/.
Module 1‒Establishing the Basis
After reading Chapters 1 and 2, read Case 1.2 Your Integrated Case. This case provides the foundation for the project. Prepare the response as a professional memo to Nick Thomas.
You just received an email from Nick Thomas. Nick has been mulling over the current situation and has asked you to provide him with information in terms of the following:
Should we move forward with a marketing research project or should we simply base our decision on the information in our MIS and any secondary data we can locate?
If we are going to move forward with a marketing research project, what type (classification) of research do you recommend we implement and why?
Based on what you currently know, what is your major concern with moving forward with this project?
Submit this assignment to the Dropbox no later than Sunday 11:59 PM EST/EDT of Module 1. See the rubric at the end of this document for grading criteria.
Module 2‒Research Process: Steps 1-4
After reading Chapters 3 and 4, read Case 3.2 Your Integrated Case and Case 4.2 Your Integrated Case. Based upon this information, prepare a 1- to 2-page memo describing for Nick what you are recommending in terms of the first four steps of the Marketing Research Process. You will need to address the need for the research, define the problem to be addressed in the project, establish the research objectives, and determine the research design. In the research design, you should address the type of research design or designs you are recommending be implemented. This section should also address any possible qualitative research that might be used in the project. Make sure your design incorporates issues related to the assigned age group.
Submit this assignment to the Dropbox no later than Sunday 11:59 PM EST/EDT of Module 2. See the rubric at the end of this document for grading criteria.
Module 3‒Research Process: Steps 5 and 6
After reading Chapters 5 and 6, read Case 5.2 Your Integrated Case and Case 6.2 Your Integrated Case. Based upon this information, prepare a 1- to 2-page memo addressing the following:
Discuss your approach to secondary data usage for the research project. Then identify at least two articles that would be beneficial for Nick to read. Provide information from the articles to show how the information would be beneficial.
Using American Fact Finder information (see page 118 in your text), provide three different pieces of information that you would incorporate into this project. State your rationale for including this information in your project.
After reviewing the current survey and approach used, analyze the current approach to the data collection process and then provide any suggestions you might have to improve the mode implemented and any recommendations in terms of the type of survey you would use.
Submit this assignment to the Dropbox no later than Sunday 11:59 PM EST/EDT of Module 3. See the rubric at the end of this document for grading criteria.
Module 4‒Research Process: Step 7
After reading Chapters 7 and 8, read Case 7.2 Your Integrated Case and Case 8.2 Your Integrated Case, Nick has requested you prepare a questionnaire with a maximum of 20 questions that addresses an aspect not incorporated in the original questionnaire: social media habits. You need to provide Nick a copy of the survey and a 1- to 2-page memo describing your approach and decisions in terms of the questionnaire and its construction.
Submit this assignment to the Dropbox no later than Sunday 11:59 PM EST/EDT of Module 4. See the rubric at the end of this document for grading criteria.
Module 5‒Research Process: Step 8
After reading Chapters 9 and 10, using the information from all of the Case Components to this point, write a paragraph that describes the sampling technique and size for the original survey project. Then, write up the approach you will use when implementing the survey you created in Module 4 assignment. Explain the importance of this approach in terms of further use and interpretation of the data. The total length of this memo should be between 1 and 2 pages.
Submit this assignment to the Dropbox no later than Sunday 11:59 PM EST/EDT of Module 5. See the rubric at the end of this document for grading criteria.
Module 6‒Research Process: Steps 9 and 10
After reading Chapters 11 and 12, read Case 11.2 Your Integrated Case and Case 12.2 Your Integrated Case. Using the AAConcepts data set provided in the XL Data Analysis component of this text, respond to the following and prepare a memo providing Nick with the results.
Looking specifically at the 25- to 34-year old age group (or specific age group assigned by your professor) respondents, describe this group in terms of income, gender, and marital status.
What is the automobile ownership profile of this group?
What type of hybrid automobile is the most attractive and least attractive to the respondents in this age group in terms of likelihood to buy over the next three years?
Looking at the information in Case 12.2, test the hypothesis statements for the 25- to 34-year old age group (or specific age group assigned by your professor).
There is a 15% probability of this age group buying a very small (1 seat) hybrid auto model within 3 years.
There is a 15% probability of this age group buying a small (2 seat) hybrid auto model within 3 years.
There is a 25% probability of this age group buying a standard size hybrid auto model within 3 years.
There is a 25% probability of this age group buying a standard size synthetic fuel auto model within 3 years.
There is a 30% probability of this age group buying a standard size electric auto model within 3 years.
Report your findings. Write this up in a report that is a maximum of 3 pages, which does not include any graphics included as an appendix to the report.
Submit this assignment to the Dropbox no later than Sunday 11:59 PM EST/EDT of Module 6. See the rubric at the end of this document for grading criteria.
Module 7‒Final Data Analysis
After reading Chapters 13 and 14, respond to the following questions in terms of the Zen Motors Research Project:
Identify the specific media to be used to reach the 25- to 34-year old age group (or specific age group assigned by your professor).
Describe the lifestyle and discuss the implications this will have on the promotional message for this group.
Perform the proper analysis to determine the salient demographic (other than age), belief, and/or attitude factors that are related to the preferred hybrid model of this age group. Only identify and interpret the independent variables that are significant at the 95% confidence level. Interpret the level of predictability of the model you develop in this step.
Submit this assignment to the Dropbox no later than Sunday 11:59 PM EST/EDT of Module 7. See the rubric at the end of this document for grading criteria.
Module 8‒Research Project Final Report and Presentation
It is now time to construct your final research report. An outline and description of this report is located in Chapter 15 of your text. Not all aspects presented in Chapter 15 may be necessary in your report. You will need to determine the appropriate components to be included. In this final report, you are to inform Zen Motors the likelihood that the 25 to 34 year old age group (or specific age group assigned by your professor) will purchase one of their vehicles, which one, and the best promotional approach to reach them.
The main body of your report, excluding title page, table of contents, reference page, and appendices, is not to exceed 10 double-spaced (one-inch margin, 12-point Times New Roman font) pages.
Submit the Research Project Report to the Dropbox no later than Thursday 11:59 PM EST/EDT of Module 8. (This Dropbox basket is linked to Turnitin.)
You will also submit an audio-narrated presentation of your report. Your presentation should be designed as if you were presenting your report to Zen Motors marketing executives, only you will not be physically present to give your presentation. This way, Zen Motors can hear and see your presentation, but not see you.
Your presentation must be 10-12 minutes long and include slides containing information appropriate for this type of presentation. Examples include:
Text
Charts
Graphs
Tables
Images
Other visuals appropriate for a professional presentation
Do not use Clip Art or similar visuals; this is a professional presentation; slides must not be covered with paragraphs of writing. Include only short phrases (bullets) and visuals. You should explain the content of each slide with your voice rather than with writing; you would not read your report or slides to Zen Motors. Do not simply read from your notes when recording your presentation. Your words should flow smoothly as though you are speaking to an audience rather than reading mechanically from your notes. Try to be animated when you speak rather than speaking in a monotone. Try to engage your listeners and keep them interested in what you have to say. Avoid using terms/phrases such as “you know” “um,” uh,” “like,” etc.
You will need to record and embed a narrative for each of your slides; i.e., say what you would say if you were presenting in front of Zen Motors executives; be enthusiastic and confident. As such, you will need to attach a microphone/headset with microphone to your computer to record the audio. Prices will vary, but an inexpensive headset with microphone will work fine.
Instructions for how to record and add audio narrations to your presentation can be found by using the PowerPoint help feature. These links may also help you as you create your audio PowerPoint with appropriate timing:
Tips for adding sound and video to PowerPoint 2007 presentations
Record and add narration and timings to a slide show (for PowerPoint 2010)
Add audio to your slide show (for PowerPoint 2013)
Note that you will not be able to edit your audio if you choose to record the audio from within PowerPoint, so if you need to correct any mistakes, you will just need to rerecord that audio for that particular slide.
If you wish to record and edit your audio prior to adding it to your PowerPoint presentation, you will need recording/editing software. There are many free audio recording/editing software packages available on the Internet. Just search for, select, and download the one you want to use and follow the instructions for recording/editing audio. Instructions for adding externally recorded audio files to your slideshow can be found by clicking the PowerPoint help feature and entering “Add audio to your slide show” in the search box.
Your presentation will be graded on: content, coherence and organization, creativity, material use, and time length. See the rubric at the end of this document for detailed grading criteria.
Submit the Research Project Presentation to the Dropbox no later than Sunday 11:59 PM EST/EDT of Module 8.
MKT 324 Research Project Guidelines The purpose of this project is to review and apply the key concepts covered during the course. You will use the marketing research process to solve a marketing prob
TO: Nick Thomas, ZEN Motors CEO FROM: Brandy Gardner DATE: February 7, 2021 SUBJECT: Research Process A carefully constructed questionnaire is essential to the success of any survey, so when developing a questionnaire, you want respondents to tell you how they really feel, not how you want them to feel. So you want to make sure to ask questions that won’t require much or any thought. So while designing this questionnaire, we want to make sure to add in questions for the students about their lifestyle not just about the vehicles. For the questionnaire I chose to start off by asking questions about the Students college life. What their major is, financing and their traveling to and from school. This will help us get an idea about how much they will use the vehicle. The next questions will be a about global warning. Asking their opinions on global warming will allow us to get a better idea if global warming, and using certain fuel is an important issue to them and if it will affect their vehicle buying habits. The last bit of questions will be about the student’s lifestyle. These questions will help us determining a little bit more about our target market. When we have collected all of the data we should have gain insights into what type of vehicle college students are looking for and our more likely to buy. Are you currently a resident of the United States and 18 years of age or older? You are currently majoring in the field of: Your status as a student is: Your sources of financing for attending the University are: Personal loan Scholarship Government Sponsored /Free tuition Self-financed (from own salary or other) Parents and/or relatives Other Where are you traveling from? home work other school other ______________ How long does it take you to travel to school on a typical day (minutes one way)? 0 to 15 16 to 30 31 to 45 46 to 90 90+ How many hours are you usually at school each day? Less than 2 2 to 5 6 to 8 8+ How many miles (one way, approximately) do you travel to school on a typical day? 0 to 10 11 to 20 21 to 40 41 to 60 61+ Statement Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Global warming is a real threat Are you worried about Global Warming Do you feel it a necessity to reduce global warming Do you feel that alternative fuel should be used to decrease Global warming? You perf to buy a vehicle that utilizes solar energy. You perf to buy a vehicle that utilizes electricity. You perf to buy a standard size vehicle that utilizes synthetic fuel. Your Preferred type of magazine is Lifestyle magazine Your Preferred type of magazine is Business magazine Your Preferred type of T.V Show is Comedy. Your Preferred type of T.V Show is Drama. Your Preferred type of music is Country. Your Preferred type of music is pop. You taken steps in reducing your impact on global warming. The cost of gasoline effects to type of vehicle you want buy. You drive to school every day. You perf to have your own vehicle to drive around. You perf standard vehicle to mini size vehicles. You have already made up your mind on the type of vehicle you are going to buy. References Burns, A. C., & Bush, R. F. (2012). Basic Marketing Research: Using Microsoft Excel Data Analysis (3rd ed.). Upper Saddle River, NJ: Prentice Hall. Market Research Surveys: The Quick Start Guide | SurveyMonkey. (2021). Retrieved 7 February 2021, from https://www.surveymonkey.com/mp/market-research-surveys/
MKT 324 Research Project Guidelines The purpose of this project is to review and apply the key concepts covered during the course. You will use the marketing research process to solve a marketing prob
TO: Nick Thomas, ZEN Motors CEO FROM: Brandy Gardner DATE: January 31, 2021 SUBJECT: Research Process Nick and Ashley are looking for a marketing strategy that will enable them to answer the following objectives Identify consumer preferences for different types of cars, identify a theme between values of the consumer and the car style, determine consumer priority of social recognition versus environmentally conscious vehicles and determine consumer attitudes about car style and fuel costs. For the purpose of Nick and Ashley’s secondary data research I would recommend using is websites. Secondary data is the data that has already been collected through primary sources and made readily available for researchers to use for their own research. There are many websites out there that can help with this, because many of them have collected the date. The first site and article I would recommend would be Edmunds article titled Most popular cars in America. This article is a list of the top-selling vehicles by state, as determined by Edmunds data collected over the course of 2020*†. This list could be very helpful with finding out what type of car is the most popular. The second article I would recommend is Insurify article titled The Most Popular Cars by State. This article uses data collected from over 2 million car insurance applications. This article also lists the cars general price, miles per gallon and NHTSA Overall Safety Rating which could all be very helpful to Nick with determining consumer attitudes about car style and fuel costs. By using these secondary data articles Nick and Ashley can get a better idea on the consumer preferences on types of cars prefer in which would help answer their questions about consumer preferences for different types of cars and consumer attitudes about car style and fuel costs. References Burns, A. C., & Bush, R. F. (2012). Basic Marketing Research: Using Microsoft Excel Data Analysis (3rd ed.). Upper Saddle River, NJ: Prentice Hall. These are America’s MOST POPULAR CARS. (2021). Retrieved 1 February 2021, from https://insurify.com/insights/most-popular-cars-by-state-2020/ Most popular cars in America. (2021). Retrieved 31 January 2021, from https://www.edmunds.com/most-popular-cars/
MKT 324 Research Project Guidelines The purpose of this project is to review and apply the key concepts covered during the course. You will use the marketing research process to solve a marketing prob
TO: Nick Thomas, ZEN Motors CEO FROM: Brandy Gardner DATE: January 24, 2021 SUBJECT: Research Process The first four steps in the Marketing Research Process are Problem Definition, Development of an Approach to the Problem, Research Design Formulation and Field Work or Data Collection. The first step in any marketing research study is to define the problem, while taking into account the purpose of the study, the relevant background information, what information is needed, and how it will be used in decision making. Nick is facing a number of problems the major ones are whether consumers are worried about global warming. If the choose of auto fuel will have a negative as it contributes to global warming and are nature harming things. The last problem is the competitive market, the auto field is a very competitive market and Nick has not clearly done the market research. Next thing we will need to do is to figure how we will approach the Problems. The first two problems are whether consumers are worried about global warming and if the auto fuel Nick picks will have a negative as it contributes to global warming. Global warming is a concerning issue in the society but not everyone believes it. Thomas is divided about whether the threat of global warming is concerning for his business or not, also he needs to figure about ways in which he can deal with the effects and impact of global warming. I would suggest using the exploratory research this issue. Exploratory research also helps to define the terms and concepts. This research method is also a great way to clarify any problems and hypotheses. Nick also has problem with the competitive market. Nick has clearly not done the market research about the auto market. He doesn’t know the preference of the customers. I would use Descriptive research for this problem. Descriptive research can be used to determine the answers of the questions about the customers’ attitude and behavior about products and brands. Descriptive research is undertaken to describe answers to questions of who, what, where, when and how. Therefore, this research method can be very helpful to answers any questions about customers attitude about brands, where they purchase, when they shop, how they found out about products and, many more. The last step is Field work, or data collection, involves a field force or staff that operates either in the field, or personal interviewing. (“The Market Research Process | Boundless Marketing”, 2021) For the first two problems Nick will need to do some research on global warming, and if the consumers are worried about this issue. Nick can research on global warming, by consulting with scientist. For the issues if the consumers are worried about this issue, Nick can run a survey thru the phone, email or etc. to all of their past customers and new ones asking if this is an issue they are concerned with. For the last problem with the competitive market, Nick can conduct personal interviews thru focus group, in-home, mall intercept, or computer-assisted personal interviewing, and though the mail just to name a few. These will help Nick get a better idea about the competitive auto market and the preference of the customers. By following these steps Nick will be able to get a better handle on the issues and will have a better feeling about making the important decisions needed for the company and its future. References Burns, A. C., & Bush, R. F. (2012). Basic Marketing Research: Using Microsoft Excel Data Analysis (3rd ed.). Upper Saddle River, NJ: Prentice Hall. The Market Research Process | Boundless Marketing. (2021). Retrieved 24 January 2021, from https://courses.lumenlearning.com/boundless-marketing/chapter/the-market-research-process/
MKT 324 Research Project Guidelines The purpose of this project is to review and apply the key concepts covered during the course. You will use the marketing research process to solve a marketing prob
TO: Nick Thomas, ZEN Motors CEO FROM: Brandy Gardner DATE: January 17, 2021 SUBJECT: Establishing the Basis The case of ZEN Motors is most certainly a marketing problem that needs to be addressed through the market research process. Relying on data only from ZEN’s own MIS and random secondary data is irresponsible and does nothing to help the company to allow them to grow outside of what it already knows. ZEN Motors has seen a major drop in sales, the company needs to determine what problems exist so the company can begin to move forward. Classification of Research: Identifying Market Opportunities and Problems The first thing we should do is to identify market opportunities and problems. We will do this by completing a SWOT analysis, determining or identifying the demand and segments, and completing an environmental analysis study. By completing these studies, we can determine what the target customer’s problems are in the products, in return we can build or make improvements to the product that will meet our customer’s needs. Concerns Moving Forward ZEN Motors has had a major decrease in revenue, which is making them very hesitant to invest money into developing a new design. Nick is also hesitant about the changes because he says that he has seen environmental changes come and go before, and the customers also come back. These concerns make me a little hesitant that the company isn’t quite willing to make the changes needed. ZEN Motors needs to have an open mind about the marketing research process and be willing to in brace the results and make the changes needed. References Burns, A. C., & Bush, R. F. (2012). Basic Marketing Research: Using Microsoft Excel Data Analysis (3rd ed.). Upper Saddle River, NJ: Prentice Hall.
MKT 324 Research Project Guidelines The purpose of this project is to review and apply the key concepts covered during the course. You will use the marketing research process to solve a marketing prob
TO: Nick Thomas, ZEN Motors CEO FROM: Brandy Gardner DATE: February 10, 2021 SUBJECT: Research Process Surveys would be meaningless and incomplete without accounting for the respondents that they are aimed at. Sampling helps a lot in research. It is one of the most important factors which determines the accuracy of your research/survey result. There are two types of sampling methods: Probability sampling and Non-probability. Probability sampling means that every member of the population has a chance of being selected, non-probability sample, individuals are selected based on non-random criteria, and not every individual has a chance of being included. I feel with the survey we created; probability sampling will be the best option for us to collect the best data. There are four main types of probability sample they are Simple random sampling, Systematic sampling, Stratified sampling, and Cluster sampling. The two probability sample methods I would suggest using are stratified sampling, and cluster sampling. Cluster sampling is a method where the researchers divide the entire population into sections or clusters that represent a population. (“Types Of Sampling: Sampling Methods With Examples | Questionpro”) Clusters are based on demographic parameters like sex, location and etc. This makes it very simple for a survey creator to collect the data feedback, without any issues. Stratified sampling involves dividing the population into subpopulations that may differ in important ways. This allows us to avoid any issues with random sampling and ensures that every category of the population well represented. I feel it is important for us to make sure we have everyone represented in the data and the results will give us a good percentage for the results. A 95% confidence interval is better because you will have a 5% chance of being wrong. A 99% confidence interval will be wider than a 95% confidence interval. I feel if we use the probability sampling methods stratified sampling, and cluster sampling we will get the best results from our survey and allow us to collect data that will allow us to gain insights into what type of preferences people have when choosing a vehicle. References Burns, A. C., & Bush, R. F. (2012). Basic Marketing Research: Using Microsoft Excel Data Analysis (3rd ed.). Upper Saddle River, NJ: Prentice Hall. Market Research Surveys: The Quick Start Guide | SurveyMonkey. (2021). Retrieved 7 February 2021, from https://www.surveymonkey.com/mp/market-research-surveys/ “Types Of Sampling: Sampling Methods With Examples | Questionpro”. Questionpro, 2021, https://www.questionpro.com/blog/types-of-sampling-for-social-research/.

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