Hotel Sales Individual Assigment During class we have discussed a few techniques to overcome objections and to close the sale but there are many, many more.
Research five other overcoming objections techniques AND five other closing the sale techniques.
Identify them, describe them, indicate when they should be used and give an example of each. Document your research with a references page.
e.g. Direct Close Description: the sales person asks the potential customer a direct closed ended question.
Scenario: when the sales person is very sure that the client is about ready to purchase
Example:”Mrs. Smith, shall I make that reservation for you?”