The COVID environment has produced many challenges. Businesses have begun to adapt, but adapting requires thinking out of the box, using technology, investing money. Here is a good example, of fast-fo

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The COVID environment has produced many challenges. Businesses have begun to adapt, but adapting requires thinking out of the box, using technology, investing money.

Here is a good example, of fast-food restaurants. Please read this interesting article on the reinvention of the drive-through. remember, this is a huge market segment; the article estimates that fast-food and fast-casual sector is worth an annual revenue of $290b. Sadly, it has taken a 30% hit in the COVID scare.

Then reflect on any of the following issues:

Is investing in drive-throughs a profitable exercise?

What did you find most innovative about the new drive-throughs being planned?

Should more traditional restaurants (e.g. Olive Garden) plan for drive-throughs, or try to wait out the pandemic?

Please write a 250 word Discussion.

Starbucks, Taco Bell, Chipotle reinvent the drive-through (fastcompany.com) – link

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