You will prepare an outline of the Quality Training Manual. The first part of the manual will be the Introduction. This should include a history of the quality management evolution and why it is needed.
What are some of the specific directions that companies are adopting in terms of strategic quality management?
- Discuss the evolution of and the pros and cons of such programs as Deming and Six Sigma.
- Explain the major philosophical principles that serve as the foundation for Total Quality.
- History of the quality management evolution
- Why it is needed